Returns Policy
RETURNS
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Due to the nature of Create Your Own orders, these orders are non-returnable, but you may be entitled to a store credit pending approval from 1K Words.
It is also non-returnable if you simply change your mind.
To request a return, contact us at info@1kwordsart.com
REFUNDS (IF APPLICABLE)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days depending on your bank.
Due to the nature of Create Your Own orders, these orders are non-refundable, but you may be entitled to a store credit pending approval from 1K Words.
It is also non-refundable if you simply change your mind.
To request a return, contact us at info@1kwordsart.com
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you’ve done all of this and you still have not received your refund yet, please contact us at info@1kwordsart.com
DAMAGED GOODS DURING TRANSIT
Contact us with your issue at info@1kwordsart.com
SHIPPING
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.